Artwork Guidelines

Artwork Guidelines for Custom Promotional Products | Promotion Pros

How to Send Artwork to Promotion Pros

At Promotion Pros, we make it simple to submit your logo or design for custom promotional products. Whether you’re placing an order or requesting a virtual proof, you can send your artwork in several convenient ways.

Artwork Submission Options

Choose the method that works best for you:

  •   Email Your Artwork
    Send files to artwork@promotionpros.com
    • Maximum file size: 20MB
  •   Upload During Checkout
    Easily upload your logo while placing your order
  •   Share a File Link
    Send a link via:
    • Dropbox
    • WeTransfer
    • Hightail
    • FTP or cloud storage services

Accepted Artwork File Formats

We support a wide range of file types to make submission easy.

Standard Image Files

  • JPG / JPEG
  • PNG
  • GIF
  • TIFF
  • BMP
  • PCX
  • SVG

Adobe Design Files (Preferred for Best Quality)

  • AI (Adobe Illustrator)
  • EPS
  • PDF
  • PSD

Microsoft Files

  • DOC
  • PPT
  • PUB

Don’t see your file type listed?
Send it anyway—we can usually work with it or convert it for you.

Do I Need Print-Ready Artwork?

No—you don’t need to have perfect, print-ready artwork.

Our in-house design team can:

  • Clean up low-resolution images
  • Convert files to print-ready formats
  • Adjust colors and sizing
  • Recreate logos if needed

We’ll guide you through the process and ensure your design looks its best on your promotional products.

Artwork File Size Limits

  • Email attachments: Up to 20MB
  • Larger files: Use Dropbox, WeTransfer, or another file-sharing service

How Long Does Promotion Pros Save My Artwork?

We securely store your artwork for 2 years to make reordering fast and easy.

Need it saved longer? Just let us know—we’re happy to help.

Have Special Instructions for Your Design?

No problem—just tell us what you need.

You can:

  • Add notes during checkout
  • Email instructions with your artwork
  • Call us directly to discuss your project

📞 Call: 844-667-7666

Our team will handle the details and ensure everything is exactly how you want it.

Why Choose Promotion Pros for Custom Artwork?

  • ✔ Expert design support
  • ✔ Fast turnaround times
  • ✔ Wide product selection
  • ✔ Consistent, high-quality imprinting
  • ✔ Personalized customer service

Every order is backed by the Promotion Pros Guarantee—we make sure you get exactly what you need, when you need it.

Frequently Asked Questions (FAQ)

What is the best file format for logo printing?

Vector files like AI, EPS, and PDF provide the highest quality and are preferred for sharp, scalable printing.

Can you fix or recreate my logo?

Yes! Our design team can clean up, enhance, or fully recreate your artwork if needed. In most cases there is no charge for this service

What if my file is too large to email?

Use Dropbox, WeTransfer, Hightail, or another file-sharing service and send us the link.

Will I see a proof before production?

Yes, we provide a virtual proof for approval before your order goes into production. Unless you choose one of the rush services during checkout then a proof will not be sent.

Is there a charge for artwork?

This depends on the project. Basic redrwaing your logo to get it print ready is always free.  If your artwork is complex there may be a small fee for this service —we’ll always let you know upfront.